Keiko Uno
Keiko Uno

Terms & Conditions

Privacy Policy

Your right to privacy is respected. The information you choose to provide to us will only be used to help us provide you with a better service. We will ask you when we need information that personally identifies you or allows us to contact you. Your personal information or any other information that you have provided will not shared with any other organisations or parties without your consent.

 

Visitor’s Internet Protocol (IP) address, browser, operating system and other type of technical and statistical information may be logged when this website is accessed.

 

Business and Trading Name

Jewellery by Keiko will appear on your card statement. Jewellery by Keiko is the trading name of Keiko Uno Pty Ltd atf The Keiko Uno Family Trust ABN 83 984 602 259, 15/88 Broadway, Nedlands WA 6009 Australia.

 

Dispatch and Deliveries Policy

All goods will be shipped via Australia Post or a suitable provider of our choosing. Once payment has been received, we will create your order and endeavour to dispatch your order within 8weeks. Please allow 1-3 days for delivery within Western Australia, 2–7 days east coast of Australia, and 7–20 days for outside of Australia. We will provide a tracking number for all shipments. The tracking number will be emailed to you once your order is dispatched.

 

All goods are shipped from Australia, and any duties, fees and / or taxes payable for importation will be payable by the customer.

 

Delivery Confirmation and Tracking

All orders placed with Jewellery by Keiko are subject to the customer agreeing to this terms and conditions. If you provide an incorrect or incomplete address and your package is returned to us you will be charged for re-delivery at cost. For customers who wish to cancel their returned orders, a 20% re-stocking fee will be payable. Shipping costs cannot be refunded. Jewellery by Keiko will not be responsible for any lost shipment due to incorrect addressing by the customer. All orders are shipped with either a tracking number. By placing an order with us, you agree to use the shipping company’s tracking and delivery information as the final determinant in assessing whether or not your package was delivered.

 

Pricing

All prices are in Australian Dollar (AUD) and inclusive of GST.

 

We make every effort to provide you with the most accurate pricing, however, mistakes do occur, and we must reserve the right to make corrections, adjustments, and/or changes without notice.

 

Returns and Refunds

Jewellery bought directly from Jewellery by Keiko is accepted for credit or exchange, if returned in saleable condition within 14 days of delivery. Some exclusions may apply. To find out about the returns policies of our stockists, please approach them directly.

We will happily replace or refund if the item arrives defective, damaged or not as you have ordered. You must contact us by email prior to returning any damaged, defective, or incorrect items within 72 hours of receiving your order. Videos or photographs of the damaged/defective product is required. We will then ask you to return the product if it was damaged/defective. Once we receive the returned item, we assess it to determine whether a replacement or refund will be applied to your situation. Please give us the opportunity to respond if you are not happy with your order or a product, and we’ll endeavour to work it out with you.

 

Copyright

All materials contained under are copyrighted and are protected by worldwide copyright laws and treaty provisions. They may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in anyway, shape, or form without Keiko Uno’s prior written permission.

 

Except as expressly provided herein, Keiko Uno does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information. Other rights may be granted to you by Keiko Uno in writing or incorporated elsewhere in the Materials.

 

Limited use of materials from this web site under the “fair use” doctrine is permitted for search engines, reviews, and similar purposes.

 

Other names, logos and data contained are registered trademarks/copyright of their respective owners.

 

Disclaimer

All reasonable measures have been taken to ensure the quality, reliability, and accuracy of the information on this website. However, Keiko Uno:

 

may delete, add to, or amend information on this website without notice

is not responsible for the content of other websites linked to, or referenced from, this website and,

makes no warranties or representations, expressed or implied, as to the accuracy of information contained at this site.

This website is intended to provide information only. If you are seeking advice on any matters relating to information on this website, you should contact us directly with your specific query.

 

Each page on this website must be read in conjunction with this disclaimer, terms of service and any other disclaimer that forms part of the page or website.

 

Cookies

Keiko Uno may set a Cookie on your computer to keep track of your preferences and sessions.

 

FYI: A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

 

Links to Other Materials

The linked sites are not under the control of Keiko Uno and Keiko Uno is not responsible for the content of any linked site or any link contained in a linked site. Keiko Uno reserves the right to terminate any link or linking program at any time. Keiko Uno does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked from this Site, you do this entirely at your own risk.

 

 

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Western Australia. Any dispute arising under this Agreement shall be settled by arbitration in Perth Western Australia.